ACT! 2008 Solutions System Requirements

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Important Note: In a shared environment, ACT! 2008 is designed to work with up to 10 users. If you intend to use workgroup functionality or share a database with more than 10 users, you must purchase ACT! Premium 2008 or ACT! Premium for Web 2008. You must purchase one license of ACT! per user. All minimum system requirements are based on a single user environment. Please see below for recommended server system requirements for environments of more than one user. Customer registration and activation are required in order to use this software. Your system must meet the minimum system requirements. Technical support is not available for users who do not meet the minimum system requirements. Additionally, Sage Software no longer supports Windows® 2000 or Office 2000.

ACT! 2008 MINIMUM SYSTEM REQUIREMENTS
Client Installation:
Microsoft® Windows® XP Home (Service Pack 2), XP Professional (Service Pack 2), Windows XP Media Center (Service Pack 2), Server 2003 Standard Edition, Server 2003 Enterprise Edition, Server 2003 Web Edition, 2003 Small Business Server operating systems (all Server 2003 need Service Pack 2), Microsoft Windows Vista™ Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Ultimate, Windows Vista Enterprise.

Minimum 600 MHz Pentium® III (or equivalent) processor
Minimum 512 MB RAM
Minimum on Windows Vista and Recommended on XP: 1.8 GHz Pentium IV (or equivalent) processor
Minimum on Windows Vista and Recommended on XP: 1 GB RAM
Minimum 1 GB of available hard disk space
CD-ROM drive
SVGA (800x600) or higher resolution monitor

Palm OS® Minimum Device Requirements:

Palm OS 3.5-5.4
Minimum 33 MHz or higher processor
Minimum 8 MB or higher memory
Minimum 500K free memory plus 1K for each contact
HotSync® Manager 3.5 and 4.1.0

Pocket PC Minimum Device Requirements:

Pocket PC 2000/2002/Phone Edition (Windows CE 3.0); Windows Mobile 2003 (Windows CE 4.0 and 4.20.0); Windows Mobile 2005/5.0
Minimum 133 MHz or higher processor
Minimum 16 MB or higher memory
Minimum 500K free memory plus 1K for each contact
Microsoft ActiveSync® versions 3.5 – 4.5 (XP operating systems only)
Windows Mobile Device Center (Windows Vista operating systems only)

ACT! PREMIUM 2008 MINIMUM SYSTEM REQUIREMENTS
Client Installation:
Microsoft Windows XP Home (Service Pack 2), XP Professional (Service Pack 2), Windows XP Media Center (Service Pack 2), Server 2003 Standard Edition, Server 2003 Enterprise Edition, Server 2003 Web Edition, 2003 Small Business Server operating systems (all Server 2003 need Service Pack 2), Microsoft Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Ultimate, Windows Vista Enterprise.

Minimum 600 MHz Pentium III (or equivalent) processor
Minimum 512 MB RAM
Minimum on Windows Vista and Recommended on XP: 1.8 GHz Pentium IV (or equivalent) processor
Minimum on Windows Vista and Recommended on XP: 1 GB RAM
Minimum 1 GB of available hard disk space
CD-ROM drive
SVGA (800x600) or higher resolution monitor

Database Server Installation:
Using Microsoft SQL Server™ 2005 Express Edition:
Microsoft Windows XP Home (Service Pack 2), XP Professional (Service Pack 2), Windows XP Media Center (Service Pack 2), Server 2003 Standard Edition, Server 2003 Enterprise Edition, Server 2003 Web Edition, 2003 Small Business Server operating systems (all Server 2003 need Service Pack 2), Microsoft Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Ultimate, Windows Vista Enterprise. Using Microsoft SQL Server 2005 Standard Edition:
Server 2003 Standard Edition, Server 2003 Enterprise Edition, 2003 Small Business Server operating systems Enterprise Edition, 2003 Small Business Server operating systems (all Server 2003 need Service Pack 2), Microsoft Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Ultimate, Windows Vista Enterprise. Minimum 600 MHz Pentium III (or equivalent) processor
Minimum 512 MB RAM
Minimum on Windows Vista and Recommended on XP: 1.8 GHz Pentium IV (or equivalent) processor
Minimum on Windows Vista and Recommended on XP: 1 GB RAM
Minimum 500 MB of available hard disk space (1 GB if installing on Windows Vista)
CD-ROM drive
SVGA (800x600) or higher resolution monitor

Palm OS Minimum Device Requirements:

Palm OS 3.5-5.4
Minimum 33 MHz or higher processor
Minimum 8 MB or higher memory
Minimum 500K free memory plus 1K for each contact
HotSync Manager 3.5 and 4.1.0

Pocket PC Minimum Device Requirements:

Pocket PC 2000/2002/Phone Edition (Windows CE 3.0); Windows Mobile 2003 (Windows CE 4.0 and 4.20.0); Windows Mobile 2005/5.0
Minimum 133 MHz or higher processor
Minimum 16 MB or higher memory
Minimum 500K free memory plus 1K for each contact
Microsoft ActiveSync versions 3.5 – 4.5 (XP operating systems only)
Windows Mobile Device Center (Windows Vista operating systems only)

Recommended Database Server Hardware, Product, and Database Type by User Count
Number of Users	Recommended CPU Speed – Application Server	Memory	Applicable Product	Database Tested
1 – 10	Intel Pentium IV 1.8 GHz Server	1 GB RAM	ACT! 2007 ACT! Premium 2008 (EX Edition) ACT! Premium 2008 (ST Edition)	SQL Server 2005 Express
11 - 30	Intel Pentium IV 2.0 GHz Server	1 GB RAM	ACT! Premium 2008 (EX Edition) ACT! Premium 2008 (ST Edition)	SQL Server 2005 Express
31 – 50	Intel Pentium IV 3.2 GHz Server	2 GB RAM	ACT! Premium 2008 (ST Edition)	SQL Server 2005 Standard

ACT! 2008 and ACT! Premium 2008 Work With:

Microsoft Outlook® 2002/2003/2007
Microsoft Outlook Express 5.5/6.0.
Lotus Notes® 6.5; if installed on Windows Vista, Lotus Notes 7.02
Eudora® 5.2
Internet Mail SMTP/POP3
Microsoft Office 2002/2003/2007
Microsoft Internet Explorer® 6.0/7.0
Adobe® Reader® 6.0/7.0/8.0
Peachtree Accounting 2006/2007/2008 (with additional Accounting Link product)
QuickBooks® Pro/Premier 2006/2007 (with additional Accounting Link product)
VMware Workstation 5.0/5.5 and VMware Server 1.0.1

Note: Windows XP, Windows Vista Business, Windows Vista Enterprise, and Windows Vista Ultimate editions limit the number of concurrent users to 10.

ACT! PREMIUM FOR WEB 2008 MINIMUM SYSTEM REQUIREMENTS:
Web Server Installation / Operating System:

Windows XP Professional (Service Pack 2)
Windows Server 2003 Standard Edition (Service Pack 2)
Windows Server 2003 Web Edition (Service Pack 2)
Windows Server 2003 Enterprise Edition (Service Pack 2)
Windows Small Business Server 2003 (Service Pack 2)
Windows Vista Business, Windows Vista Ultimate, Windows Vista Enterprise

Additional Web Server Requirements:

Microsoft Internet Information Services (IIS) – 5.1/6.0/7.0
Microsoft Internet Explorer 6.0/7.0
CD-ROM drive
1 GB free hard drive space

Using Microsoft SQL Server 2005 Standard Edition:

Server 2003 Standard Edition, Server 2003 Enterprise Edition, 2003 Small Business Server operating systems Enterprise Edition, 2003 Small Business Server operating systems (all Server 2003 need Service Pack 1), Microsoft Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Ultimate, Windows Vista Enterprise.
Minimum 600 MHz Pentium III (or equivalent) processor
Minimum 512 MB RAM
Minimum on Windows Vista and Recommended on XP 1.8 GHz Pentium IV (or equivalent) processor
Minimum on Windows Vista and Recommended on XP 1 GB RAM
Minimum 500 MB of available hard disk space (1 GB if installing on Windows Vista)
SVGA (800x600) or higher resolution monitor

Database Server Installation:

Using Microsoft SQL Server 2005 Express Edition:

Microsoft Windows XP Home (Service Pack 2), XP Professional (Service Pack 2), Windows XP Media Center (Service Pack 2), Server 2003 Standard Edition, Server 2003 Enterprise Edition, Server 2003 Web Edition, 2003 Small Business Server operating systems (all Server 2003 need Service Pack 2), Microsoft Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Ultimate, Windows Vista Enterprise.

Using Microsoft SQL Server 2005 Standard Edition:

2003 Enterprise Edition, 2003 Small Business Server operating systems Enterprise Edition, 2003 Small Business Server operating systems (all Server 2003 need Service Pack 2), Microsoft Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Ultimate, Windows Vista Enterprise.

Additional Database Server Requirements:

CD-ROM drive
Network Interface Card (NIC)
1GB free hard drive space plus space for ACT! database and datastore
Minimum 600 MHz Pentium III (or equivalent) processor
Minimum 512 MB RAM
Minimum on Windows Vista and Recommended on XP: 1.8 GHz Pentium IV (or equivalent) processor
Minimum on Windows Vista and Recommended on XP: 1 GB RAM
SVGA (800x600) or higher resolution monitor Note: Sage Software recommends employing separate Web and Database servers for more than 25 users.

Remote User Web Client Requirements:

Web Browser: Internet Explorer 6.0/7.0
Outlook Integration: Microsoft Outlook 2002/2003/2007 and Microsoft .NET Framework 2.0
Network Connection: Network connection to Web Server

Note: Windows XP, Windows Vista Business, Windows Vista Enterprise, and Windows Vista Ultimate editions limit the number of concurrent users to 10.

Recommended Web Application Server Hardware, Product, & Database Type by User Count
Number of Users	# of Servers	Recommended CPU Speed – Application Server	Memory	Applicable Product	Database
1 – 10	1	Intel Pentium IV 1.8 GHz Server	1 GB RAM	ACT! Premium for Web 2008 (EX Edition) ACT! Premium for Web 2008 (ST Edition)	SQL Server 2005 Express
11 - 30	1	Intel Pentium IV 2.8 GHz Server	1 GB RAM	ACT! Premium for Web 2008 (EX Edition)	SQL Server 2005 Express
31 – 50	1	Intel Pentium IV 2.8 GHz Server	2 GB RAM	ACT! Premium for Web 2008 (ST Edition)	SQL Server 2005 Standard

Note: These recommendations are based on in-house performance and scalability tests wherein, using simulated user loads, product performance was within 20% or 2 seconds (whichever was longer) of single user product performance. Databases used in the tests averaged 1000 contacts per user. Individual customer performance may vary based on actual database size, hardware variations, network traffic, and product usage.